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Forum Discussion
heady006
Feb 04, 2026Aspirant
RBR750 - FTTP installed
Team, I have just had FTTP installed. My previous connection with TPG ran through an older TPG modem then into my Orbi system. With my new connection I am trying to connect my Orbi directly to the fi...
CrimpOn
Feb 04, 2026Guru - Experienced User
Exactly. An Orbi system will function with no internet connection at all. (not very useful for most people, but we had an interesting case where an Orbi system was set up in a mobile hospital out in the jungle and used to manage communications within the facility). The message "no internet" indicates that the router is not actually connected to the TPG network.
I would call TPG and tell them, "I migrated from a modem to FTTP but my router no longer connects. Does FTTP use the same connection method and credentials as my modem did?"