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Nov 04, 2022Tutor
RBR750 - Website Login "ERR_CONNECTION_TIMED_OUT"
I do have this problem on a number of similarly run websites.
The website administrator says this is my firewall (Orbi Firmware Version V4.6.9.11_2.3.5).
I can log in if I use cellular through my phone/ipad, thereby avoiding going via my ISP (Spectrum).
- I have power cycled the equipment
- Tried multiple browsers, clearing caches.
- Today I added to Orbilogin.net Advanced/Security/Block Services/'Never' "HTTPS". No joy.
I don't use Armour. I don't see how to whitelist, allow, or prioritise a specific website. Any suggestions on how I might test or fix this?
Thanks,
Van.
13 Replies
Only some websites, or nearly all websites?
Windows or Apple environment?
When did this problem begin happening?
p.s. The router option to "Block Services" is intended (literally) to Block some or all devices on the LAN from specific internet access. By default, the router blocks nothing. Any device can connect to any internet resource using any port that it wants to.
Yes, exactly as I would expect it to behave. I tend not to mess with such things as I've never needed to. But I'm getting to the stage where I'll try anything.
Thanks for the reply.
- Only on three websites. Everything else is without issue. What makes me suspicious it's NOT the Orbi is that all these websites are similar databases probably not well managed.
- MacOS 12.6 Monterey. Problems on all devices (desktop, laptop).
- Began about four to six weeks ago. I haven't monitored Firmware updates. I'd purchased and installed the Orbi in June and, besides the usual initial set up teething, I have been headache free.
It would be useful to verify that the web browsers are able to resolve the URLs into actual internet IP addresses.
On Windows, I would open a command window and type the command
ping <URL> (such as ping ford.com or ping www.spectrum.com) As an example:
ping ford.com Pinging ford.com [19.12.113.37] with 32 bytes of data: Reply from 19.12.113.37: bytes=32 time=73ms TTL=241 Reply from 19.12.113.37: bytes=32 time=73ms TTL=241 Reply from 19.12.113.37: bytes=32 time=73ms TTL=241 Reply from 19.12.113.37: bytes=32 time=107ms TTL=241 Ping statistics for 19.12.113.37: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 73ms, Maximum = 107ms, Average = 81ms
Notice how the URL ford.com was resolved to 19.12.113.37.
I have networking apps on my Android devices which include various tools, but alas am completely ignorant of how to do anything on Mac or iPad.