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RBR750 + RBS350 connection problem after FW upgrade
RBK653 — Orbi Tri-band Mesh WiFi 6 System
(1) Orbi Router (RBR750) + (2) Orbi Satellites (RBS350)
previously i updated my satellites manually with firmware V4.20.0.4
https://kb.netgear.com/000064678/RBR350-RBS350-1VNNZS-Firmware-Version-4-20-0-4
RBR750 FW is V4.6.14.3
Normally its working fine, but when updated my RBR750 to latest FW 7.2.6.21 on page. https://kb.netgear.com/000065815/RBR750-RBS750-Firmware-Version-7-2-6-21
I lose RBR750 to RBS350 Connectivity, i tried resettings both router and Satellites but no luck, then i downgraded my router to FW V4.6.14.3 and it start working again normally and satellites are connected automatically.
i had plan to change FW version of Satellites manually to check with different FW, but when i login to satellite directly from IP, only white blank page shows, same is happening for both satellites.
i probably made mistake previously and use FW from RBS350-1VNNZS instead of RBS350
RBS350-1VNNZS = https://www.netgear.com/support/product/rbs350-1vnnzs
RBS350 = https://www.netgear.com/support/product/rbs350
Please let me know solution so i may upgrade RBR750 to latest version without loosing satellite connectivity.
10 Replies
Need to downgrade the RBR750 back to v4 Version seen on the RBK650 series site.
NOTE: Be sure to keep the RBS and RBR at the same level FW level from the RBK653 download site. Don't mix FW from the RBK750 series site. The FW from the RBK/RBS750 series is NOT compatible with RBS350 series.
Please read full post again
NOTE: Be sure to keep the RBS and RBR at the same level FW level from the RBK653 download site. Don't mix FW from the RBK750 series site. The FW from the RBK/RBS750 series is NOT compatible with RBS350 series.
waqasazfarwaqasazfar wrote:
RBK653 — Orbi Tri-band Mesh WiFi 6 System(1) Orbi Router (RBR750) + (2) Orbi Satellites (RBS350)
previously i updated my satellites manually with firmware V4.20.0.4
https://kb.netgear.com/000064678/RBR350-RBS350-1VNNZS-Firmware-Version-4-20-0-4
RBS350-1VNNZS = https://www.netgear.com/support/product/rbs350-1vnnzs
RBS350 = https://www.netgear.com/support/product/rbs350
"This article applies to:
Let me explain again.
i downgraded my router to FW V4.6.14.3 and it start working again normally and satellites are connected automatically. but Satellite versions are different.
i had plan to change FW version of Satellites manually different FW (4.6.14.3), but when i login to satellite directly from IP, only white blank page shows, same is happening for both satellites.
Currently i am on different Satellite FW and unable to update as satellite login pages are not showing anything.
Try this to see if this works:
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite📡. Already have the FW version files downloaded on to this PC. Use MS Edge or Firefox for this.You'll need to turn OFF the RBR to ensure the RBS don't connect to the RBR. Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡or try setting a static IP on the PC for 192.168.1.49. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites 📡 to the RBR.
Or try TFTP to get the RBS back to the lower FW version:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247
Try nmrpflash:
https://github.com/jclehner/nmrpflash
