RBR750 dropping internet after 10 mins of every reboot

Question

I am forced to use Comcast Xfi Modem to avoid paying extra for unlimited data.

But I have Wifi turned off on the comcast modem and instead I am using 3 Orbi's in AP mode.

The setup has been working smoothly since several months. However since today morning my Orbi keeps on dropping internet and turning purple. Then I unplug and replug the Orbi router and it works perfectly for ~10 mins only to drop internet again.

Things I have done so far:

Updated to the latest firmware: 4.6.14.3

Factory Reset the Orbi

FURRYe38 · Answer

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.&nbsp;
Is the RBR using a Dynamic or Static IP address configuration in AP mode? Static is recommended.&nbsp;
Is the Front LED on the RBR turning on PINK?&nbsp;
Be sure the ISP modems WiFi radios are fully disabled...
&nbsp;
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
&nbsp;
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many?

KevinLiT · Answer

Hello logan55,
Welcome to the NETGEAR Community!
&nbsp;
Are you still having network connectivity issues with your RBR750?
&nbsp;
Best,
Kevin
Community Team

Forum Discussion

RBR750 dropping internet after 10 mins of every reboot

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