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AggedwNG's avatar
AggedwNG
Apprentice
Aug 16, 2021

RBR750 dropping internet connection over ethernet

Having issues with Orbi RBR750 2 weeks after most recent fw. No changes have been made since fw update. Today it started dropping internet connection while connected directly to ethernet, with a solid...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 05, 2021

Good Luck. 

AggedwNG's avatar
AggedwNG
Apprentice
Sep 06, 2021
Thanks. I do appreciate your help though. Glad there are some people in alternate venues trying to assist with this. Too bad you don't get paid by netgear, you've done more legwork than their QA and from a consumer standpoint, it is appreciated.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 06, 2021

    👍

  • Ptown2002's avatar
    Ptown2002
    Aspirant
    Nov 30, 2021

    FURRYe38 AggedwNG Have you figured this out?  I'm having the same issue, but it had been happening when I try to download updates through Adobe Creative Cloud.  Fast forward to today, I tried to install Halo Infinite through Steam and the download crashed my router again.  Orbi mesh system is the RBK753S.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 30, 2021

    Something to review here as some others are seeing this crash on the RBR when downloading large size games:

    https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Orbi-RBR850-crashes-with-large-downloads/m-p/2166115/highlight/true#M23311

     

    Contact NG support and let them know what your seeing. 

    Ptown2002 wrote:

    FURRYe38 AggedwNG Have you figured this out?  I'm having the same issue, but it had been happening when I try to download updates through Adobe Creative Cloud.  Fast forward to today, I tried to install Halo Infinite through Steam and the download crashed my router again.  Orbi mesh system is the RBK753S.