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Forum Discussion
RBR750 won't power back on after outage unless plug pulled from back
When the power to my Orbi RBR750 is cut and then restored the router will not power back on. This happens whether the outage is short (say a few seconds or minutes) or long (9 months over the winter at this summer home). Over the winter the power to the router was unplugged from the outlet, when plugged in the router didn't power on. During the summer the router remains plugged in to the outlet but after a service outage the router will not power on. After an outage restoration, removing the transformer from the outlet for a long duration and plugging it back in does not power on the router.
What does power it back on is unplugging the power cord at the back of the router and then plugging it back in. The router is attached to the wall with a mounting bracket and the wires are attached by clips to the wall, so there is no movement of the power wire or plug at any time. While the router is powered up, wiggling the plug in the jack causes no power outage so it seems like the connection at the jack is not flaky. I swapped power cords with one of the satellites and the same thing happens with another cord.
Help.
1 Reply
Can this crazy situation be reproduced at will?
(and it is totally crazy)
i.e. pull the plug out of the back of the router. mumble something. plug it back in and the router boots up.
Can do it over and over again. Powers up every time.
Pull the power supply from the wall. Plug it back in and the router does not power up until the plug is removed and reinserted. Not even one time - ever!
My only suggestion is to invest in a small UPS to power the router so that minor power situations do not result in disruption of service. (Long outages, of course, will eventually drain a UPS and force the 'plug issue'.) I prefer to have electronics protected by UPS units as a general practice to avoid surges and line noise.
The original Orbi routers came with a physical, push-button power switch next to the plug socket. This was removed in the AX product line. One fewer part to purchase and install. One fewer part to fail. Removes the chance of it getting pressed by accident. etc. etc.
