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Forum Discussion
RBR750P inconsistent connection to Canon WiFi Printer from an iPhone 13 or 16
I had the RBR50 Tri wifi5 system and now have the RBR750P Dual wifi6 mesh system. Also upgraded from an iPhone 13 to an iPhone 16.
With both routers and both iPhones very infrequently do I have an automatic connection to my Canon TS6020 Printer. Any wired (ethernet) connection has no problem printing. Only from all of our families different iphones. Can someone from Netgear please help or one of those expert assistant of the community I have been seeing all the time. Thank you!
3 Replies
Set a IP address reservation for the printer on the Orbi routers web page.
Is the printer ethernet or wirelessly connected?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰Something to ask the printer Mfr about.
- It has been on a reserved address.
WiFi printer no wired connection
Bonjour is selected and on.
Phones are on random up ip addresses. Can’t keep switching that on and off for them and not sure why we should.
I think I said I now have the RBR750P with two satellites.
Have not tried setting the channel as you mentioned toned but will if it’s only for the printer? If for all the WiFi on 2.4 maybe not because we have several devices that connect over 2.4.
Thank you. I guess the only thing you recommended that I had not already set, is the channel.When a WiFi channel number is changed, every WiFi device will discover the new channel within seconds.
One concern about having WiFi devices "randomize" their MAC address is that to the printer, they appear to be different devices every time they attempt to connect. The setting is supposed to be per WiFi network, so once it has been disabled for the Orbi WiFi SSID, it will stay disabled (only for that specific SSID) until the phone firmware is updated again. (Why Apple and Android insist on resetting the user's choice when they update software is anyone's guess.)
