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Philboy01's avatar
Philboy01
Aspirant
Nov 25, 2025

RBR750/RBS750 Backhaul Problem

I have the RBK753 which contains a router and 2 satellites. I live in a 3 bed semi-detached home. On the ground floor I have the router. On the first floor in the nursery, I have a satellite (about 20ft away from router and it has to go through wooden floor).

 

I then have the nursery satellite connected to a satellite in the attic via ethernet. The attic is fully soundproofed with multiple layers in walls and floor.

 

My hope was the router would connect to the nursery satellite wirelessly. Then the nursery to the attic via wired connection. What is happening is the router is connecting to the attic wirelessly (poor connection) and then the attic is connecting to the nursery (wired).

 

I reduced the power on 2.4 and 5Ghz on all devices in the hope that it would force the router to connect to the closer nursery satellite but this is not the case, still the same connection order.

 

I've attached some screenshots, any ideas how I can force it to connect to the closer satellite - thanks.

 

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Which satellite is 20 feet away from the RBR? 

    20 feet is too close between the RBR and this RBS. 30 feet starting distances. 

     

    "The attic is fully soundproofed with multiple layers in walls and floor." This may impact signal between the RBR and this RBS if this one RBS is wirelessly connected. 

    There a way to get ethernet cable from the RBR into the attic space? 

    Philboy01 wrote:

    I have the RBK753 which contains a router and 2 satellites. I live in a 3 bed semi-detached home. On the ground floor I have the router. On the first floor in the nursery, I have a satellite (about 20ft away from router and it has to go through wooden floor).

     

    I then have the nursery satellite connected to a satellite in the attic via ethernet. The attic is fully soundproofed with multiple layers in walls and floor.

     

    My hope was the router would connect to the nursery satellite wirelessly. Then the nursery to the attic via wired connection. What is happening is the router is connecting to the attic wirelessly (poor connection) and then the attic is connecting to the nursery (wired).

     

    I reduced the power on 2.4 and 5Ghz on all devices in the hope that it would force the router to connect to the closer nursery satellite but this is not the case, still the same connection order.

     

    I've attached some screenshots, any ideas how I can force it to connect to the closer satellite - thanks.

     

    • Philboy01's avatar
      Philboy01
      Aspirant

      I did what you suggested above and disconnected the Ethernet and power-cycled all 3 devices. It now connects in the order that I had preferred, albeit fully wirelessly. The signal is reported as Good on both connections listed above, which you can see in my screenshots below.

       

      Do you think the ethernet connection is possibly not installed right or some backend configuration issue in Orbi admin? Is it ok to plug the Ethernet into any port?

       

      Thanks Philip

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Philboy01 wrote:

        I did what you suggested above and disconnected the Ethernet and power-cycled all 3 devices. It now connects in the order that I had preferred, albeit fully wirelessly. The signal is reported as Good on both connections listed above, which you can see in my screenshots below.

        Are you getting good wifi coverage throughout the home?  If you are, then one option is to leave well enough alone.

         

        Philboy01 wrote:

        Do you think the ethernet connection is possibly not installed right or some backend configuration issue in Orbi admin? Is it ok to plug the Ethernet into any port?

        If you connect a laptop via ethernet using the cable instead of the attic satellite, then you could run speedtest on the laptop, and run the same test when connected using a different (short) cable in the Nursery.  That would let you determine if the cable is the problem (or not).

         

        My own experience with mixing wifi and ethernet backhaul has been mixed.  So I am thinking it is likely a mesh management issue in the Orbi.  But it is easy to try different ethernet ports in the satellites.

         

        It can take a while for the topology to stablize, so it is possible that simply waiting would result in the system figuring out that connecting the nursery over wifi was the better setup.  You could also try to force that outcome by powering down all elements, and then powering up only the router and the nursery satellite.  After that link is fully established, turn on the attic satellite and see what you get.

         

    • Philboy01's avatar
      Philboy01
      Aspirant

      Thanks for your reply.

       

      The satellite in the nursery is 20 ft away (has to go through a wooden floor and is sitting on top of a dresser).

       

      I put an Ethernet cable from the nursery to the attic, as I was hoping that the following would happen:

      1. Router on ground floor {wirelessly connects to} Nursery Satellite on first floor.
      2. Nursery Satellite on first floor {wired ethernet connection to} Attic Satellite on second floor.
        • Note: Wired to prevent signal issues through the 7 layers in the floor for soundproofing.

       

      I did what StephenB suggested above (disconnect Ethernet and power cycle all 3 devices), and it now connects in the order that I had preferred, albeit fully wirelessly. The signal is reported as Good on both connections listed above, which you can see in my screenshots below.

       

      Do you think the ethernet connection is possible not installed right or some backend configuration issue in Orbi admin? Is it ok to plug the Ethernet into any port?

       

       

       

      Thanks,

      Philip

       

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Philboy01 wrote:

    I have the RBK753 which contains a router and 2 satellites. I live in a 3 bed semi-detached home. On the ground floor I have the router. On the first floor in the nursery, I have a satellite (about 20ft away from router and it has to go through wooden floor).

     

    I then have the nursery satellite connected to a satellite in the attic via ethernet. The attic is fully soundproofed with multiple layers in walls and floor.

    What happens if you disconnect the ethernet and power-cycle all three mesh elements?  Does the backhaul daisy-chain through the nursery, or does it stay (poorly) connected to the router?