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Forum Discussion
StefanoVolpi
Jun 09, 2024Aspirant
RBR760 - Problem sync pc time
I noticed that the various computers, laptop that are connected, both via wifi and cable, are unable to synchronize the time (time synchronization failed. Please check your network connectivity and try again). After various tests, I connected directly to the provider modem and the synchronization occurs correctly. I therefore deduce that the problem is the RBR760 router itself.
The only way to have pc time synchronization is to configure the RBR760 as an access point, but this doesn't seem like an appropriate solution considering that I also have a satellite (RBS760).
Do you have any suggestions?
Stefano
5 Replies
- CrimpOnGuru - Experienced User
What Internet Service Provider (ISP) device is the Orbi router connected to? (exact model number)
- StefanoVolpiAspirant
An Italian ISP: Telecom
Router: Technicolor TIM HUB - model AGHP.
- FURRYe38Guru - Experienced User
IF Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...