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Solved
RBR760 Satellite via web page
Weird issue - wren I look at my web page for connected devises both my satellites show disconnected however, they are listed 126 times - 2 MAC addresses but repeated many times. Nothing shows connected but I know they are as I can web to them.
The app only shows my router when I use the network map.
I flashed to the latest f/w manually but the problem persists.
Try a factory reset...
14 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?
So I rebooted everything in order, waited and all works but still the same results. I didn’t factory reset - what is the best way to do this? I have a backup config to restore.
I would use the RBRs web page under Advance tab/Advanced/Backup and use the Erase button here. When you do this, I would then press the reset button on the RBS for 15 seconds then release. Walk thru the setup wizard using a wired PC and web browser and complete the setup process. I would first check the RBS on the RBRs web page after you complete the setup wizard and see what it shows.
V6.3.2.4 is the firmware I am running
It’s ATT uverse - Arris NVG589 in passthrough mode.
