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Forum Discussion
RBR760 with firmware v6.3.8.5_1.4.80
Exact same issue here, using RBR760 with firmware v6.3.8.5_1.4.80 terrible muisance!
Where did the text "Any updates, please update your support case regarding this." come from?
Anyway, I cannot update a closed case. And I cannot open a new case, because my 'Online Case Entitlement' has expired...
You'll have to get in contact with NG support and ask if they can reopen your case.
You'll need to check the status of the RBS prior to trying any reboots of the RBR.
Keep a backup configuration file handy for those times the RBR doesn't keep the configuration thru a reboot. Saves time.
I've already passed what you posted to the moderator. All this is beyond forum help.