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Forum Discussion
RBR850 - Satellite website connectivity issues
Hi,
Since the latest update I have been having web browsing issues whilst connected to the satellite.
I have already tried factory reset, AP mode etc without success.
Having been dogged by unstable firmware since purchase (Dec 2020) I’m now looking to replace with an alternative.
Has anybody managed to get a refund from NG outside of the supposedly 3 month warranty period or am I going to have them to the small claims court in the UK?
Please don’t respond around trying to resolve the problem as I have already tried them all with the exception of downgrading the 3.x which I refuse to do.
Since the latest update I have been having web browsing issues whilst connected to the satellite.
I have already tried factory reset, AP mode etc without success.
Having been dogged by unstable firmware since purchase (Dec 2020) I’m now looking to replace with an alternative.
Has anybody managed to get a refund from NG outside of the supposedly 3 month warranty period or am I going to have them to the small claims court in the UK?
Please don’t respond around trying to resolve the problem as I have already tried them all with the exception of downgrading the 3.x which I refuse to do.
1 Reply
Something you'll need to contact NG support about.
Users have had luck in downgrading to get there systems working.
Try this as well:
Something to try until you get your system replaced. IF not,
Good Luck.
