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gbrdby's avatar
gbrdby
Aspirant
Nov 23, 2021

RBR850 and Apple Mac Mini 2014 - Internet issues

Hi All

Newby to the forum ....

I have an RBR850 plus satellite .

I have numerous connected (usually up to 35 and sometimes more when others family members return home) wifi devices from HP Envy laptop, IBM Thinkpad laptop, iPhones, iPads, Kindle Fires, Sonos speakers, numerous Echo dots, TV's Ring door bell devices etc etc. All work perfectly fine with the mesh wifi system. Teams calls and streaming all work great! 

 

The problem lies with a MAC Mini (late 2014) -  this connects to the wifi, but has big problems sustaining an Internet connection.

Web sites and apps run slowly or not at all. I did have it connected via ethernet and it was stable and ok, but on wifi it is just unstable. It is critical to us as its used for a business and presently cannot be hardwired ethernet due to a location move.

 

I have lookednat all threads and followed various advice with settings, Long preamble modes etc etc but all to no avail.

 

Is there a simple set of instructions  / settings or changes that can be made to make it useable ?

 

I do not with to turn off the mesh capabilities.

 

Here's hoping.

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 23, 2021

    What Firmware version is currently loaded?

    What OSX version is loaded on the Mac Mini? 

    What is the distance in feet the Mac Mini is from the RBR or RBS? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? 
    Any Wifi Neighbors near by? If so, how many?

     

    Be sure WMM is enabled. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try setting CTS to 2347...

    • gbrdby's avatar
      gbrdby
      Aspirant
      Nov 23, 2021

      Hi

       

      Your response is appreciated:

       

      Firmware V4.6.3.16_2.0.51

      OSX latest-  rebuilt a week ago by specialists

      8 feet from Satellite

      Router is approx 50 feet from Satellite and maintains great connection -  all other devices are good.

      2.4 GHz  -  channel 1 (have tried alternatives) 

      5 GHz -  channel  44

      No alternative neighbour wifi's show 

      WMM is enabled

      CTS is already set at 2347

       

      As I stated I have followed all others threads, which have asked the same questions.

       

      Thanks

      • FURRYe38's avatar
        FURRYe38
        Guru
        Nov 23, 2021

        OSX latest-  rebuilt a week ago by specialists<So this doesn't say which version of OSX. There are many including betas. Mojave? Big Sur? Monteray? 

         

        8 feet from Satellite. < can you turn OFF the RBS and see if the Mac Mini connects to the RBR and sees same problems or not. 

        Does the Mac Mini work ok while using ethernet connection to the RBS? 


        If the mac mini is the only device having problems while others do not, possible there maybe issue with the Mac Mini WiFi module. Something to ask Apple support about and see.