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Guide

Aug 18, 2020

Solved

RBR850 and RBS850 3.2.16.6 Connection Problems (iOS app, 10.0.0.1, and orbilogin.com)

Updated Router and two satellites to 3.2.16.6. All seemed to be ok.

Added to wired satellites today. Changed names just fine. All seemed to be ok.

At some point connectivity via the orbi app and through web browser became impossible.

Any tips from anyone? Factory reset, then download the last FW and install to revert back to happier times?

lw187
Aug 18, 2020
Believe it or not, just turned the router off. Turned it back on. And eveyrthing visible again. Sorry for the trouble, ty for the prompt reply

4 Replies

FURRYe38
Guru - Experienced User
Aug 18, 2020
Try a factory reset with there RBR and RBS and setup from scratch.

Do you have modem with a built in router by chance?
- lw187
  Guide
  Aug 18, 2020
  Believe it or not, just turned the router off. Turned it back on. And eveyrthing visible again. Sorry for the trouble, ty for the prompt reply
  - FURRYe38
    Guru - Experienced User
    Aug 18, 2020
    Ok, thanks for letting us know. Glad that was all that was needed. Will keep that in mind.
    
    I presume your using the DMZ on the FIOS router for the RBR?
    
    Enjoy. :smileywink:
- lw187
  Guide
  Aug 18, 2020
  Forgot to add I'm using a Fios router as a switch only (Orib connected directly to it, as is another router)
  
  FURRYe38 wrote:
  Try a factory reset with there RBR and RBS and setup from scratch.
  
  Do you have modem with a built in router by chance?