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Forum Discussion
RBR850 fails to maintain settings with a power outage, or any disruption to the system.
I was directed here by another member. Hoping I did not make a posting error.
I have an RBR850, which I got approximately 1 year ago. I also have 2 Satellites. Whenever there is a power outage the system stops function by virtue of losing all settings. Yesterday, my wife unplugged a Satellite and that did the same thing. I simply did a factory reset and redid the same settings, just as if I got a new router. The router will not function with inputting the same settings forcing me to set up a new network SSID and network password. This has happened so many times its becoming a nightmare. I spent 8 hours trying to recover with the same settings with no success. I retrieved an older netgear and reinstalled it, inputting the same previous settings. That worked. But I would prefer the Orbi. Could there be a fault in the unit? Anybody else experience this? Thanks for any input, advice or guidance.
I have an RBR850, which I got approximately 1 year ago. I also have 2 Satellites. Whenever there is a power outage the system stops function by virtue of losing all settings. Yesterday, my wife unplugged a Satellite and that did the same thing. I simply did a factory reset and redid the same settings, just as if I got a new router. The router will not function with inputting the same settings forcing me to set up a new network SSID and network password. This has happened so many times its becoming a nightmare. I spent 8 hours trying to recover with the same settings with no success. I retrieved an older netgear and reinstalled it, inputting the same previous settings. That worked. But I would prefer the Orbi. Could there be a fault in the unit? Anybody else experience this? Thanks for any input, advice or guidance.
15 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?You may need to update FW:
- I double checked my version.
It is "V4.6.3.16"
Hoping for guidance.
JeffWhat is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I recommend you update FW:
