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srosenthal33's avatar
srosenthal33
Follower
Feb 28, 2024

RBR850 Not getting 2gb speed Xfinty

I upgraded to Xfinity 2gb speed.  When I run a speed test within the Orbi app it shows I am getting 1gb to the Orbi.  Is there a setting I need to change or why am I only getting 1gb to the Orbi?

1 Reply

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.