Since around 2 weeks I have the issue that my RBR850 is rebooting (white pulsing) automatically several times a day which is pretty annoying. Sometimes even several times in an hour.I already installed the latest version V3.2.18.1_1.4.14 but that didn't change anything. Any help would be appreciated.

Done on Thursday. Looking forward to your reply as it seems to be getting worse. Right now it's doing the reboot thing since 2 hours in a row every 5 minutes.

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Try disabling the following and see:Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless SettingsOne User Experience/Configuration:https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-since/td-p/2095781/jump-to/first-unread-message Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It's a direct cable connect, no modem.Is the Orbi system operating in Router or AP mode? Router modeWhat is the size of your home? Sq Ft? 240 m² (not sure how this could effect an automatic restart, especially as it worked for several months)What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. It's a wired connection What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 11 on 2.4 and 36 on 5 GhzAny Wifi Neighbors near by? If so, how many? Yes, 5 Try disabling the following and see:Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless SettingsOne User Experience/Configuration:https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-s...Just to be clear I don't have a WiFI issue, the RBR850 is pulsing white, turns off the WiFi (until the pulsing stops) and is also not reachable via a wired PC during that time. Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? There is no ISP modem.

airbone42 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It's a direct cable connect, no modem.Is the Orbi system operating in Router or AP mode? Router modeWhat is the size of your home? Sq Ft? 240 m² (not sure how this could effect an automatic restart, especially as it worked for several months)What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. It's a wired connectionSo is the RBS directly wired to the RBR? What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 11 on 2.4 and 36 on 5 GhzAny Wifi Neighbors near by? If so, how many? Yes, 5 Try disabling the following and see:Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless SettingsOne User Experience/Configuration:https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-s...Just to be clear I don't have a WiFI issue, the RBR850 is pulsing white, turns off the WiFi (until the pulsing stops) and is also not reachable via a wired PC during that time. Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? There is no ISP modem. Has a power off for 1 minute then back ON with Orbi system been performed since last update? Might try a factory reset on the RBR as well if the power OFF doesn't change it.

What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. It's a wired connectionSo is the RBS directly wired to the RBR? Yes Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? There is no ISP modem. Has a power off for 1 minute then back ON with Orbi system been performed since last update? Might try a factory reset on the RBR as well if the power OFF doesn't change it. Yes that has been made. Is there a recommended way to restore the configuration after a factory reset? Due to the amount of connected devices and their connection to each other a reset without resotring the configuration is not a viable solution in production.

RBR850 restart several times a day

13 Replies

FURRYe38
Guru
May 14, 2021
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-since/td-p/2095781/jump-to/first-unread-message

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
- airbone42
  Tutor
  May 14, 2021
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It's a direct cable connect, no modem.
  Is the Orbi system operating in Router or AP mode? Router mode
  What is the size of your home? Sq Ft? 240 m² (not sure how this could effect an automatic restart, especially as it worked for several months)
  What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. It's a wired connection
  
  What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 11 on 2.4 and 36 on 5 Ghz
  Any Wifi Neighbors near by? If so, how many? Yes, 5
  
  Try disabling the following and see:
  Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
  One User Experience/Configuration:
  https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-s...
  Just to be clear I don't have a WiFI issue, the RBR850 is pulsing white, turns off the WiFi (until the pulsing stops) and is also not reachable via a wired PC during that time.
  
  Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? There is no ISP modem.
  - FURRYe38
    Guru
    May 14, 2021
    airbone42 wrote:
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It's a direct cable connect, no modem.
    Is the Orbi system operating in Router or AP mode? Router mode
    What is the size of your home? Sq Ft? 240 m² (not sure how this could effect an automatic restart, especially as it worked for several months)
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. It's a wired connection
    So is the RBS directly wired to the RBR?
    
    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 11 on 2.4 and 36 on 5 Ghz
    Any Wifi Neighbors near by? If so, how many? Yes, 5
    
    Try disabling the following and see:
    Armor, Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
    One User Experience/Configuration:
    https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-s...
    Just to be clear I don't have a WiFI issue, the RBR850 is pulsing white, turns off the WiFi (until the pulsing stops) and is also not reachable via a wired PC during that time.
    
    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update? There is no ISP modem. Has a power off for 1 minute then back ON with Orbi system been performed since last update? Might try a factory reset on the RBR as well if the power OFF doesn't change it.

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RBR850 restart several times a day