NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

chewywater's avatar
chewywater
Aspirant
Jun 27, 2022

RBR850 Router continually reassigning IP addresses to the satellites.

PROBLEM

My router will fall into a pattern of continually re-assigning IP addresses to the satellites. 

Devices connected to those satellites wind up losing their connection and then getting their IP's reassigned. 

I'd appreciate any advice. I'm going to have to return this hardware if it keeps happening, I've got peoples' jobs depending on this network. 

 

HARDWARE

Model RBK853-100NAS,

1 router RBR850,

2 satellites RBS850

 

DATA

Here’s a paste of some of the log. It was doing this for hours and hours.

One of my satellites is: xx:xx:xx:xx:97:D2

The other satellite is: xx:xx:xx:xx:A4:92

The redacted mac addresses are devices on my network

 

 

 

[DHCP IP: (192.168.1.2)] to MAC address [machine address redacted], Monday, Jun 27,2022 12:00:46
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:57:29
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:55:24
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:55:06
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:55:00
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:51
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:51
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:48
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:48
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:54:47
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:45
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:45
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:43
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:43
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:41
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:41
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:54:39
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:54:39
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:54:03
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:18
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:18
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:14
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:14
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:12
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:11
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:10
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:07
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:51:07
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:06
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:06
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:05
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:51:05
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:51:04
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:50:37
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:22
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:18
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:17
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:15
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:15
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:13
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:13
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:50:11
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:11
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:11
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:10
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:10
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:50:09
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:50:09
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:46:24
[DHCP IP: (192.168.1.8)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:46:05
[DHCP IP: (192.168.1.9)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:46:05
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:51
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:50
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:47
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:46
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:45
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:43
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:43
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:41
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:45:41
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:40
[DHCP IP: (192.168.1.8)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:45:40
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:38
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:45:38
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:37
[DHCP IP: (192.168.1.8)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:45:32
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:45:19
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:45:04
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:55
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:54
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:51
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:50
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:49
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:48
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:47
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:46
[DHCP IP: (192.168.1.11)] to MAC address [machine address redacted], Monday, Jun 27,2022 11:44:45
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:44
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:43
[DHCP IP: (192.168.1.15)] to MAC address xx:xx:xx:xx:97:D2, Monday, Jun 27,2022 11:44:43
[DHCP IP: (192.168.1.16)] to MAC address xx:xx:xx:xx:A4:92, Monday, Jun 27,2022 11:44:42
[Time synchronized with NTP server] Monday, Jun 27,2022 11:34:25
[Internet connected] IP address: [ip address redacted], Monday, Jun 27,2022 11:34:25

 

 

 

STUFF RULED OUT

 

  • The problem is not related to our ISP, as I happen to have switched ISP’s recently. And problem still crops up sometimes.
  • I don’t think the problem is with the supply of power to the router because the log does not show rebooting.
  • I’ve reset the router to factory and problem still crops up.
  • WIFI signal strength of router at the satellites is fine:  AROUND -45db

WORKAROUND

  • I can fix the problem temporarily by unplugging the router and satellites, then plugging everything back in and letting them resync, But this is not good enough for the long term.  

Any help appreciated. 

57 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway is it connected to? 

    Are the satellites hardwired in or wireless? 

    Have you done a reserved ip address for the satellites?

    • chewywater's avatar
      chewywater
      Aspirant

       

      what modem/gateway is it connected to? 

      RBR850 is connected to the internet via ethernet to FIOS ONT box. 

       

      Are the satellites hardwired in or wireless? 

      Satellites are connected to router via wireless. 

       

      Have you done a reserved ip address for the satellites?

      No I haven't tried this yet. 

      Should I try this next? I don't mind doing this, it does concern me though that I would HAVE to reserve IP's to stop something like this from happening. 

       

       

    • chewywater's avatar
      chewywater
      Aspirant

      So I just reserved two IPs for the satellites, then power-cycled all the hardware. The satellites do acquire their reserved IPs. Then some of the problem returns with the satellites getting their IPs over and over again. But then the problem went away and has not happened again in the last hour. 

       

      Not sure what else to try. Will check back in tomorrow for more advice. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Looking thru my email logs, I'm seeing same thing on my 7 series that currently online...though only happened for a short period of time last evening around 10PM. Then it stopped. I have my one RBS set with a IP address reservation as well. Hmmmm. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    Do you have any IP address reservations set for the RBS ON the RBR?


    chewywater wrote:

    PROBLEM

    My router will fall into a pattern of continually re-assigning IP addresses to the satellites. 

    Devices connected to those satellites wind up losing their connection and then getting their IP's reassigned. 

    I'd appreciate any advice. I'm going to have to return this hardware if it keeps happening, I've got peoples' jobs depending on this network. 

     

    HARDWARE

    Model RBK853-100NAS,

    1 router RBR850,

    2 satellites RBS850

     

    DATA

    Here’s a paste of some of the log. It was doing this for hours and hours.

    One of my satellites is: xx:xx:xx:xx:97:D2

    The other satellite is: xx:xx:xx:xx:A4:92

    The redacted mac addresses are devices on my network

     

     

     

     

     

     

    STUFF RULED OUT

     

    • The problem is not related to our ISP, as I happen to have switched ISP’s recently. And problem still crops up sometimes.
    • I don’t think the problem is with the supply of power to the router because the log does not show rebooting.
    • I’ve reset the router to factory and problem still crops up.
    • WIFI signal strength of router at the satellites is fine:  AROUND -45db

    WORKAROUND

    • I can fix the problem temporarily by unplugging the router and satellites, then plugging everything back in and letting them resync, But this is not good enough for the long term.  

    Any help appreciated. 


     

    • chewywater's avatar
      chewywater
      Aspirant

      What Firmware version is currently loaded?

      V4.6.8.2_2.1.9

       

      What is the size of your home? Sq Ft?

      8000

       

      What is the distance between the router and 📡satellite(s)?

      35 ft maybe? Signal strength of router is around -45db at both satellites, which should be more than adequate. Both satellites pulse blue when syncing, signaling good connection. 

       

      Backhaul Status is always "good" for both satellites

       

      Do you have any IP address reservations set for the RBS ON the RBR?

      Currently, I have no reservations set for the satellites on the router. Only IPs reserved right now are at 192.168.1.200 and 192.168.1.205. for a printer and laptop. 

       

      power cycled router and satellites at 12:15pm. Problem began again at 1:47pm.

       

  • Just checking in on this issue again. Can someone let me know if this issue has officially been fixed in the firmware? 

    @FURRYe38  implied this was an issue that Netgear was tracking, and had to do with the firmware. 

     

    -thanks. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      I set a IP address reservation for my RBS so IPs don't change. Would be recommended to try this as well.

      chewywater