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Johngl1's avatar
Johngl1
Follower
Sep 29, 2020

RBR850 router led light is solid white

My RBR850 router is working fine but the led light is on solid white (the large led light at the bottom of the router).

How can I get it to turn off?  I've done all I can think of - reboot, power cycle, firmware update, factory reset but

it's still on solid white.

12 Replies


  • Johngl1 wrote:

    My RBR850 router is working fine but the led light is on solid white (the large led light at the bottom of the router).

    How can I get it to turn off?  I've done all I can think of - reboot, power cycle, firmware update, factory reset but

    it's still on solid white.


    From the manual.

    1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

    2.Enter orbilogin.com.A login window opens.

    3.Enter the router admin user name and password.The user name is admin. The default password is password. The user name and password arecase-sensitive.The BASIC Home page displays.

    4.Select Attached Devices.The Attached Devices page displays.

    5.Select your satellite.The Edit Device page displays.

    6.To turn the LED lighting on, in the LED On/Off section, click the Off button.The top and bottom Light LEDs turn on.

    7.To turn the LED lighting off, in the LED On/Off section, click the On button.The top and bottom Light LEDs turn off.

    8.Click the APPLY button.Your settings are saved

    • Chuck_M's avatar
      Chuck_M
      Mentor

      Mstrbig wrote:

      Johngl1 wrote:

      My RBR850 router is working fine but the led light is on solid white (the large led light at the bottom of the router).

      How can I get it to turn off?  I've done all I can think of - reboot, power cycle, firmware update, factory reset but

      it's still on solid white.


      From the manual.

      1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.

      2.Enter orbilogin.com.A login window opens.

      3.Enter the router admin user name and password.The user name is admin. The default password is password. The user name and password arecase-sensitive.The BASIC Home page displays.

      4.Select Attached Devices.The Attached Devices page displays.

      5.Select your satellite.The Edit Device page displays.

      6.To turn the LED lighting on, in the LED On/Off section, click the Off button.The top and bottom Light LEDs turn on.

      7.To turn the LED lighting off, in the LED On/Off section, click the On button.The top and bottom Light LEDs turn off.

      8.Click the APPLY button.Your settings are saved


      There is no such LED menu entry in my RBR850 with Firmware 3.2.17.12_1.4.14

    • motesewed's avatar
      motesewed
      Aspirant

      I also have a RBR850 router with a solid white light displaying.  At first the router has a pulsing white light.  I did a hard reset and now it has a solid white light.  It seems to be working fine with either situation, but alas it is not supposed to be on.  I followed the directions in this thread and when I went to the edit section of the satellite, there was no button to turn the led on and off.  I must confess I was confused as to how turning the led on and off on the satellite would impact the light on the router, but thought it was worth a shot.  So my router has been operational without a hitch for 28 days with the solid white light.  Any other suggestions on how to fix it or where to find the elusive led light on/off switch in the software?

      • FURRYe38's avatar
        FURRYe38
        Guru

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        Does the front LED turn off when you log into the RBRs web page with a PC and web browser? 


        motesewed wrote:

        I also have a RBR850 router with a solid white light displaying.  At first the router has a pulsing white light.  I did a hard reset and now it has a solid white light.  It seems to be working fine with either situation, but alas it is not supposed to be on.  I followed the directions in this thread and when I went to the edit section of the satellite, there was no button to turn the led on and off.  I must confess I was confused as to how turning the led on and off on the satellite would impact the light on the router, but thought it was worth a shot.  So my router has been operational without a hitch for 28 days with the solid white light.  Any other suggestions on how to fix it or where to find the elusive led light on/off switch in the software?