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Forum Discussion
RBR850 v4.6.7.13 upgrade lost names of connected devices (Orbi AX6000)
Upgraded firmware to v4.6.7.13 today. I noticed that all the device names are missing...replaced by "N/A". Will the device names eventually come back or do I have to go in and manually set the Device names again? Is this going to happen each time the firmware is upgraded?
4 Replies
sr97355 wrote:
Upgraded firmware to v4.6.7.13 today. I noticed that all the device names are missing...replaced by "N/A". Will the device names eventually come back or do I have to go in and manually set the Device names again? Is this going to happen each time the firmware is upgraded?
Literally "N/A" (not "Unknown")? And, this is on the router, not the satellite?
or.... is this on the Orbi 'app'?
Thanks for asking if this was on the router or the Orbi app. After reading your reply, I logged into the router via my laptop and the device names are there. The Orbi app is on my iPhone 12 Pro Max and is where I see "N/A" instead of the name of the device. And, the app shows N/A not unknown. The device names used to show in the app. In the Orbi app, the device details show the MAC so I can figure out what name to enter for each device--just miffed that I will need to do that.
I'd give them some time to come back. The 'app' does Simple Object Access Protocol (SOAP) calls to the router to retrieve information.
have you tried a reboot?
Or a factory reset? (shouldn't need one but can sometimes fix errors/be beneficial)
