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PneuMol74's avatar
PneuMol74
Aspirant
Dec 29, 2022

RBR850/RBS850 LAN connections not visible

Hi experts,

I implemented an Orbi network some months ago which contains a #RBR850 and 2 satellites (one #RBS850 and one #RBS750). Now I had to change some of their locations within our house to get a better network coverage and connected 2 devices (a HUE bridge and a smart home bridge) to the LAN ports of the R

Of course they got an IP from the RBR850 (who acts as the DHCP server) and they can be reached via ping request, but they are not visible in the network overview. Neither in the overview of connected devices of the router (RBR850) nor in the satellite overview of connected/wired devices (see picture).

This leads to the fact that all connected Hue and smart home devices (bulbs, switches, smart plugs etc.) are not visible/reachable within this network.

Firmware updates, restart, reset and new configuration already checked, but no effect.

 

Any ideas?

Thank you and have a great rest of the week.

PneuMol

11 Replies

  • It would be really helpful to see a screen shot of the Orbi web browser interface Attached Devices screen showing which IP addresses are assigned to those two hubs.

    • FURRYe38's avatar
      FURRYe38
      Guru

      Be sure to edit out any MAC address or serial numbers from pictures before posting for security reasons.

      • PneuMol74's avatar
        PneuMol74
        Aspirant

        Now the screenshot from the satellites' interface...

    • PneuMol74's avatar
      PneuMol74
      Aspirant

      CrimpOnThank you for your quick reply. That's exactly one of the issues. Both devices are not shown in the list of connected devices, neither at the router nor at the satellite. Hue bridge is x.x.1.25 and smart home hub is x.x.1.27. Please see the list of connected devices in the RBR interface (numerical order) attached where you'll see that exactly these addresses are not shown.

      I will also add a screenshot from the satellite web interface (RBSx50) where both device are connected via LAN interface, but not shown in the list. Really strange...

       

      I hope that gives a better understanding of my current challenges.

      Thank you.

      • iyang's avatar
        iyang
        NETGEAR Expert

        Hi PneuMol74 ,

         

        What brand/model of Hue bridge and smart home hub ?

         

        Thanks.

         

  • I thought the Hue hub just has two physical connections: ethernet and power. It cannot be moved?
    • PneuMol74's avatar
      PneuMol74
      Aspirant

      You're right, it's just these 2 connections. The challenge is not the connection, it's the physical installation behind the closet with fixed cabling. And trust me the effort would be huge... 😉