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Forum Discussion
RBR850/RBS850 satellites restarting?
Hi all, I have noticed twice now in the last 10 days that in the morning, the internet gets a little slow - upon a quick look, I see the "blue" color on the nearby satellite RBS850, I assume indicative of a restart. I have seen this on 2 of the 3 satellites in the house, the other satellite and router are further away - they may be restarting or not.
Anyway - why would they be restarting on their own? There have been no power glitches in the house. What I know:
- I checked the individual web sites of the satellites - there is not much info there, but they look clean;
- there is no firmware update on any RBR/RBS, nor has there been recently. I have been on 3.2.18.1_1.4.14 since a day or two after it came out;
- the RBR log only has DHCP messages in it - but that's all it ever has (even if I manually restart the router, there are no other log messages - worthless! everything is checked to add to the log);
- backhaul status of all RBRs is "Good" and green.
- speeds are fine.
Why do you think this is happening? Anything I should do? Thanks!
13 Replies
3.2.18.1_1.4.14
latest update is trash tahts all
waiting on a fix from me too..
Has a power OFF of the units along with the ISP modem/ont for 1 minute then back ON been prerformed?
donawalt wrote:Hi all, I have noticed twice now in the last 10 days that in the morning, the internet gets a little slow - upon a quick look, I see the "blue" color on the nearby satellite RBS850, I assume indicative of a restart. I have seen this on 2 of the 3 satellites in the house, the other satellite and router are further away - they may be restarting or not.
Anyway - why would they be restarting on their own? There have been no power glitches in the house. What I know:
- I checked the individual web sites of the satellites - there is not much info there, but they look clean;
- there is no firmware update on any RBR/RBS, nor has there been recently. I have been on 3.2.18.1_1.4.14 since a day or two after it came out;
- the RBR log only has DHCP messages in it - but that's all it ever has (even if I manually restart the router, there are no other log messages - worthless! everything is checked to add to the log);
- backhaul status of all RBRs is "Good" and green.
- speeds are fine.
Why do you think this is happening? Anything I should do? Thanks!
No not recently - is that just a cleanout of the RBS/RBR, like a power cycle of a Windows computer when things start acting up?
I did a power cycle - powered down the satellites one at a time, then the RBR, then the modem. I wated > 1 minute, then powered on the modem, when it was up powered up the RBR, then one by one going further away powered up the RBS's one at a time. About 2 hours later I happened to noitce one of the RBS's restarting.
Just now, I went into the Orbi app, and one of the RBS's (a different one) was offline. I just power cycled it.
Should I go back to the prior version of the firmware? This is very unreliable.
