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Solved
RBRE960 - wireless connection from bedroom pc to orbi goes way down in speed
I’m having troubles getting my bedroom PC to connect to the orbi’s with consistently high speed.
I use a 6E wireless card. The TP Link AXE5400
When everything is working right, the card pulls down around 800 to even 900 (I have a gigabit cable connection through my ISP).
When I’m having troubles, the card pulls down around 180. I’ll reboot the computer, and even restart the modem and router - and still have 180 speed.
I went as far as resetting my bedroom PC - and the problem still remained. I went to my downstairs PC which is hooked to the main Orbi with an Ethernet connection, and am able to access the orbi settings using the edge browser.
The default settings are
2.4 Ghz Auto
5 Ghz 48
6 Ghz 69
I was instructed by Netgear support to set those settings to:
2.4 Ghz channel 6
5ghz channel 44
6ghz leave at 69
I changed these settings as instructed, and no problems for about 10 days, then last night, my bedroom pc reverted to having problems again. And the same exact problem - instead of 800 or so on the download - back to about 180 and unable to access orbi router settings.
So, this morning, after resetting my PC and that didn’t help, I went down and changed the settings back to default, and then the bedroom pc card was able to pull 800 plus again! But that didn't last long. And now - no matter which of the two settings I use - I'm only pulling down 180 on a speed test.
I dug around on my PC - it's a Windows 11 PC and noticed it's an Intel driver - it ways the speed is 2.4 gbps - on the wifi status - I got there using the control panel.
Thanks for any help!
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
12 Replies
Dop you mean the Archer TXE75E? The AXE5400 is a speed, no a model.
Do other devices have issues? Thats where I'd start. If its just one device with issues, I'd be looking closer at that device and its driver/settings versus the router.
You're right - it's the TXE75E sorry!
I did have one incident where my iphone 14 pro got the same lower connection. But I haven't had any more troubles with the phone after changing channels per my service ticket advice. It's just the one device having issues - my wireless PC.
I did reset my PC the other day, but that didn't seem to take care of any issues with the internet speed. Now I have another issue on the PC - app and browser won't load. So I may have to do a fresh install and start over.
I saw the driver is the intel wi-fi 6E AX210 160mhz, the driver for the TXE75E
If/when I do a fresh windows install, and I still have troubles, is channel 69 the only channel that would work for 6E? Would changing that channel help in any way?
Thanks!Do you have the separate 6Ghz SSID enabled or just connecting to the main WLAN SSID signal? FYI, 6Ghz signal is on the main WLAN SSID broadcast as well. Or you can enabled the separate 6Ghz SSID broadcast.
Right now my PC is working again normally. Yesterday morning, I couldn't get on the internet at all, even after rebooting modem/router/PC
I did that several times with no luck.
Then I went to the Orbi app, and deleted my PC and rebooted it, and since then everything has been fine. Something I'll keep in mind in the future if this happens again!Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡I was premature in marking this solved. I'm still having the same troubles. It's not just one device, I've had it on 3 different devices. Right now - my phone and my downstairs PC are getting full speed, but my bedroom pc still isn't.
It's the same troubles when there's troubles. Everything works ok, I get 900 plus download and am able to access orbi login. Doesn't work right I only get 180 or so, and am unable to access the orbi login page.
It says my bedroom pc is connected to the wi fi 6 band.
I've reset the orbi router to factory several times - and then set it up again, but nothing helps. I hope someone out there can spot a solution. I've tried support, but they're of no help.
