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Forum Discussion
Rbre960 ( ORBI66 ) - dropping offline frequently.
My RBRE960 had been stable up until the last few months. I have the router and 2 satellites. Recently, the Router has been dropping offline for about 2 min. more and more frequently over the la...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How was the FW updated to v.15? Manually or Auto Update?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Has a factory reset and setup from scratch been performed since last FW update?
Does the uptime on the WAN port compare to the uptime seen on the RBRs IP address/debug.htm page?