RBRE960 and No-IP / Port Forwarding

Question

Hello all -&nbsp;I switched today from an ASUS mesh router system to Orbi.&nbsp;Since switching, none of the PCs on the network that run NO-IP's Dynamic Update Client have been able to connect to their hosts. I click the "edit hosts" button and nothing opens. I am not having this issue on PCs that are outside of this network, so I assume something in the Orbi settings are preventing this from working.&nbsp;I can directly connect using the external IP and the port, so I know the ports are open, but I would prefer not to have to remember an IP.&nbsp;I attempted to use the Dynamic DNS settings in the router, but have never had to use those anywhere else before, and did not have any better results when trying that.&nbsp;&nbsp;Any assistance would be appreciated.

Mikey94025 · Answer

jbpike&nbsp;wrote:Client have been able to connect to their hosts. I click the "edit hosts" button and nothing opens. I am not having this issue on PCs that are outside of this network, so I assume something in the Orbi settings are preventing this from working.I don't think that your Orbi (router) can break the Windows updater client's "edit hosts" button.&nbsp; Have you tried uninstalling and reinstalling the No-IP client?&nbsp; I installed the client after my Orbi was setup and it works fine, i.e., the Edit Hosts button brings up the dialog where I have a single DDNS entry name.&nbsp; Also check that the client has the correct No-IP website credentials (perhaps logout/login again to reset it) and also that the website correctly shows your DDNS entry.

jbpike · Answer

I uninstalled and reinstalled the client right away, and still had the same issue. I downloaded it on a new pc on the network and had the same issue. I double and triple checked logins, all are correct and logged in… then I swapped the orbi router out for my old one and immediately the edit hosts dialog popped up when I clicked edit hosts. There’s definitely got to be something about the orbi router preventing it from working properly. It’s the only variable that changed. 😕

Mikey94025 · Answer

jbpike&nbsp;wrote:There’s definitely got to be something about the orbi router preventing it from working properly. It’s the only variable that changed. 😕Swapping out a router changes a lot of things in your home network, on your PC, etc.&nbsp; No doubt it's preventing the DUC client to behave weirdly, but it doesn't mean there's some Orbi setting to fix it.&nbsp;The DUC client has a Tools... Logs... Graphical Client Log that does something when I press Edit Hosts.&nbsp; What does yours show?&nbsp; There might be a clue or error message there explaining why the client is behaving weird.&nbsp; Mine shows:&nbsp;5/6/2022 7:12:00 AM: Retrieving settings.php as C3A412391975/6/2022 7:12:01 AM: Retrieving host-actions.php?action=domlist as C3A41239197

jbpike · Answer

I've pulled the logs and mine is just a repeating line of the "retrieving settings" command, I don't get the "retrieving host-actions" portion - the main client UI says "error" in red at the bottom, but there's nothing in the either of logs to indicate a specific error or provide more info.&nbsp;I've started a ticket with the DUC team at No-IP as well with log information.&nbsp;

Mikey94025 · Answer

The No-IP team will hopefully be able to help with their DUC client.&nbsp;Another thing that changes when you switch routers on Windows is that the wireless network profile is new.&nbsp; I can't think of why the DUC client would care, but make sure your new Orbi network is set to "private" instead of "public":&nbsp;https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d&nbsp;

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RBRE960 and No-IP / Port Forwarding

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