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Forum Discussion
RBRE960: downloading "large" files over lan/ethernet ports always fails
i've been having a very odd issue with my orbi router's ethernet/lan ports for some months now.. it took me a while to even figure out what the common factor was (devices connected to router via ethe...
> What is the brand and model# of the ethernet adapter connecting to the RBR?
hmm i'm not sure what you mean by ethernet adapter? do you mean the fibre ONT? if so, it's an ONT 200:
https://www.chorus.co.nz/help/ont/type-200
the ONT connects to the RBR via that came with the orbi (i've tried other cables)
> Happens with a different PC?
yeah, i've tried multiple macs, raspberry pi, appletvs, synology nas, etc.. all the same issue.
> Does this happen when downloading say using a web browser or some different way of downloading files?
doesn't seem to matter - the screenshots i posted above are with curl, but it happens with all the ways i've tried.
> What Firmware version is currently loaded?
V7.2.7.15_5.1.16
> What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
it's an ONT 200:
https://www.chorus.co.nz/help/ont/type-200
> Be sure your using a good quality LAN cable between the modem/ONT, PC and router. CAT6A STP is recommended.
i'm using brand new cat6 cables - i've tried a bunch over the past few months. i bought an ethernet cable tester and tested all of them.
> Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.
i keep smart parental controls, ipv6, circle and traffic meter disabled.. armor was disabled until last week - didn't make a difference
cheers,
Mike
And does same thing happen if you directly connect to the ISP ONT with same PC and run your tests there?
You might try downgrading FW to v.21 and test.
Also if you have a friend or family member that has a different ISP configuration, try the RBR at there place to see if the problem follows or not.
> What is the brand and model# of the ethernet adapter connecting to the RBR?
hmm i'm not sure what you mean by ethernet adapter? do you mean the fibre ONT? if so, it's an ONT 200:
https://www.chorus.co.nz/help/ont/type-200
the ONT connects to the RBR via that came with the orbi (i've tried other cables)
> Happens with a different PC?
yeah, i've tried multiple macs, raspberry pi, appletvs, synology nas, etc.. all the same issue.
> Does this happen when downloading say using a web browser or some different way of downloading files?
doesn't seem to matter - the screenshots i posted above are with curl, but it happens with all the ways i've tried.
> What Firmware version is currently loaded?
V7.2.7.15_5.1.16
> What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
it's an ONT 200:
https://www.chorus.co.nz/help/ont/type-200
> Be sure your using a good quality LAN cable between the modem/ONT, PC and router. CAT6A STP is recommended.
i'm using brand new cat6 cables - i've tried a bunch over the past few months. i bought an ethernet cable tester and tested all of them.
> Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.
oh interesting, can i connect a PC to the ONT via ethernet directly? (i.e. unplug the ONT->orbi cable on the orbi end, and connect it to a PC's ethernet).