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ErnieE5's avatar
ErnieE5
Aspirant
Jul 01, 2024
Solved

RBRE960 local routing between devices stopped working

 
ROUTER INFORMATION
 
Hardware VersionRBRE960
 
Firmware VersionV7.2.6.31_5.0.24
 
GUI Language VersionV3.0.3.10_2.1.30.3
 
Operation ModeRouter

 

WIRELESS SETTINGS (GENERAL)
 
RegionNorth America
 
2.4 GHz ChannelAuto ( 9(P)+5(S) )
 
2.4 GHz Wireless mode:Up to 1147 Mbps
 
5 GHz Channel36 + 40(P) + 44 + 48
 
5 GHz Wireless mode:Up to 2402 Mbps
 
6 GHz Channel97 + 101(P) + 105 + 109 + 113 + 117 + 121 + 125
 
6 GHz Wireless mode:Up to 4804 Mbps
5G-2 Channel149 + 153 + 157(P) + 161
5G-2 Mode:Up to 2402 Mbps

 

Most devices are able to access the internet, but I am unable to see machines on the LOCAL network.  This has been working between wired and WiFi devices.  Over the weekend it just stopped.  I have rebooted the Orbi, connected the wired computers directly to the Orbi and STILL am unable to get the computers to connect LOCAL to LOCAL via the Orbi router.  

ping results in "Destination host unreachable" when both computers are directly connected to the router (no switches).


 

 

  • As long as you don't reset the devices, they will re-connect to the same SSID name and PW. 

    Been using same SSID name and PW for years across many different routers. All my devices connect when I either FR or put a different router online using same SSID name and PW. 

     

    After new FW is upgraded, can induce some odd issues. Newer code can cause older code or configurations to not work correctly, thus a FR is needed to clear out older or bad code or configurations that may not work right after new FW is applied. Seen this many times after new FW is released. 

     

    Yes, default all NG routers use 192.168.1.x which can be changed to something else. Glad this wasn't the problem. 

     

    Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
    https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
    Enjoy. 📡

12 Replies

  • Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

    • ErnieE5's avatar
      ErnieE5
      Aspirant

      The GENERAL action plan you suggested was the FIRST thing I tried.  I HAVE ZERO ISSUES accessing the INTERNET, but I DID attempt the reset of the modem "just in case" (In the order you suggested). I am writing this on one of the computers I have been attempting to get communicating with OTHER machines on the local network.  Trying to "just" bring up two computers on the network is next to impossible because of all the "smart" devices that use the network. (Sonos, Lights, Garage, Oven, Washing Machine, Thermostat, plugs, TV, and others)

       

      EVERY system/computer that I have connected to the Orbi (wired, 2.4 GHz, 5 GHz,  6GHz - only) has obtained a DHCP address FROM the router AND has been able to access the internet.  

       

       

      What FAILS is machine to machine communications ON THE LOCAL network.  (This WAS working up until this weekend and it started failing.)  The simplest form of this is attempting to have two desktop computers (with ICMP enabled) trying to ping each other.

       

      If I ping the Orbi (10.5.5.1 ) it responds.

       

      If I ping ANY OTHER DEVICE on the network I get "Destination  host unreachable"

       

      In the case above it is a Desktop trying to ping a linux server


      The same happens when I try with the Desktop connected via a wire. (No screen shots)

       

      I am at a loss to understand WHY this started failing "spontaneously."   Up until this weekend I haven't had any issues connecting LOCAL machines via the Orbi.  I normally use ssh to connect to the linux machine dozens of times a day...

      The linux box ALSO has "Samba" and database ports open, BUT the connection issue is well before this.

      This shows the IP address (static via DHCP) given to the linux box and the local open ports:

      This shows some various tests from the linux box:

       



       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Is any Access Controls, Armor or SPC enabled on the RBR? 

         

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?