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Forum Discussion
klennop
Mar 12, 2026Aspirant
RBR/RBS 840 Firmware Update Issues
Hello Everyone, I was doing the manual firmware update to my RBR and RBS 840 items. I have 2 satellites on the system. When doing the manual update the first satellite went fine but the second one...
- Mar 13, 2026
klennop wrote:
I did the manual update on both the router and the one satellite. However, the issue is with the 2nd satellite. I get the window prompt to update it but I put in the log in and password, the window flashes and then nothing happens, the login and password sits there empty.
First try "password" as plemans suggests.
You might need to do a paper-clip reset of the satellite and re-pair it with the router.
klennop
Mar 13, 2026Aspirant
Hey Stephen,
I can see everything you are saying and I can get to the manual firmware update location. I did the manual update on both the router and the one satellite. However, the issue is with the 2nd satellite. I get the window prompt to update it but I put in the log in and password, the window flashes and then nothing happens, the login and password sits there empty. I can put in the credentials over and over, but it will not get to where I can browse and pick the file to manual update. Again, this is just happening with the 1 satellite, I was able to do the updates on the router and the other satellite.
StephenB
Mar 13, 2026Guru - Experienced User
klennop wrote:I did the manual update on both the router and the one satellite. However, the issue is with the 2nd satellite. I get the window prompt to update it but I put in the log in and password, the window flashes and then nothing happens, the login and password sits there empty.
First try "password" as plemans suggests.
You might need to do a paper-clip reset of the satellite and re-pair it with the router.
- klennopMar 13, 2026Aspirant
This worked, thanks for the help!