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Forum Discussion
RiKShaw
Oct 21, 2024Guide
RBR/S 850 backhaul status out of sync and incapable of updating firmware via IP address
Hello, Recently a power out has caused me to examine our wi-fi setup with our Orbi RBR850 router and RBS850 satellites. While fixing a simple disconnection I noticed that the 'backhaul status' for...
FURRYe38
Oct 21, 2024Guru - Experienced User
If you updated the FW on the RBR and not the RBS, you'll need to downgrade the RBR back to what you had on it before. Then do a full on Factory reset on the RBR AND RBS and attempt to get them to reconnect.
This is recommended factory reset and setup from scratch process that should help:
I recommend not updating to v.31 FW as it's got known issues. v.21 is most stable and works best. RBS need to be updated first before the RBR is updated.
RiKShaw
Oct 23, 2024Guide
How can I downgrade the RBR. Is it as simply as 'updating' to an older firmware?
If so, I still don't know which to pick. It won't tell me what firmware version is on the satellites.