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wahhabm's avatar
wahhabm
Aspirant
Jul 06, 2023

RBS 750

Hi, I am running the RBR 750 router with 4 satellites RBS750.  This morning my wife tells me that the Satellite in the garage had an amber light.  I went out there and tried to reset it by unplugging the power to power cycle it; that didn't seem to help.  I logged in to the computer to Orbilogin and I removed the satellite in order to resync and re-install and when I did the hard reset from the little pinhole in the back all I get is a flashing white light.  I can't get it to do anything else other than this flashing white light.  I don't know what it means.  Can this be re-set or is it done for.  I tried to reset it several times but I am stuck here and the flashing white light is all I get.  Can someone help me with this issue?

 

Thanks.

 

 

6 Replies

  • wahhabm's avatar
    wahhabm
    Aspirant
    Jul 06, 2023
    I also tried to log in 192.168.1.250 and I was not successful kept getting an error that the site can't be reached possibly a proxy and firewall setting which I don't know how to get around
    • FURRYe38's avatar
      FURRYe38
      Guru
      Jul 06, 2023

      Try 192.168.10.250 after you factory reset the RBS and don't sync it. Give 5 minutes and check with a ethernet connected PC. 


      If you can get to the RBS web page here, what FW version is loaded? 

       

      Try turning OFF all other RBS and bring the one RBS to the same room as the RBR. 

      Try the Generate New Backhaul PW then try to sync.

      Try the Add Satellite button on the RBRs web page. 

       

      What FW version is loaded on the entire system? 

      What is the size of your home? Sq Ft?

       

      https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean

      • wahhabm's avatar
        wahhabm
        Aspirant
        Jul 06, 2023

        Try 192.168.10.250 after you factory reset the RBS and don't sync it. Give 5 minutes and check with a ethernet connected PC.  This did not work either


        If you can get to the RBS web page here, what FW version is loaded? N/A

         

        Try turning OFF all other RBS and bring the one RBS to the same room as the RBR. I need to try later on

        Try the Generate New Backhaul PW then try to sync. I don't know how to do this

        Try the Add Satellite button on the RBRs web page. It didn't work

         

        What FW version is loaded on the entire system? V4.6.14.3_2.3.12

        What is the size of your home? Sq Ft? 3000 SQ FT with lots of bricks inside