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CC7's avatar
CC7
Aspirant
Aug 08, 2021

RBS350 Ethernet does not work

Hi,

 

I am having issues connecting to the internet using the ethernet port on my RBS350.  Is there a setting that disables ethernet ports from working?

3 Replies

  • Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.

  • What Firmware version is currently loaded?

     

    What ethernet devices are you connecting to the RBS? 

    Swap LAN cables as well.

     

    Ethernet ports should be working all the time.


    CC7 wrote:

    Hi,

     

    I am having issues connecting to the internet using the ethernet port on my RBS350.  Is there a setting that disables ethernet ports from working?


     

    • CC7's avatar
      CC7
      Aspirant
      Hi latest firmware is installed and tried connecting different devices and cables. I just tried connecting to the satellites ethernet cable and that works ok. But the base router still does not any ideas