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Forum Discussion
Jerry9254
Apr 10, 2026Aspirant
RBS350 Satellites Won't Connect to RBR750 Router
RBR750 router works fine. Recently neither of my two RBS350 satellites will connect. Router and satellites were factory reset. Reouter's Internet connectivity tested good. Router appears in w...
- Jul 11, 2026
Life got in the way so this is a much overdue update. The solution was to give my laptop a static IP, connect the satellites to my laptop via a USB-to-RJ45 network adapter, and manually load an older firmware update from before my problem started. Once I did that, the satellites loaded up and connected to my router without issue. In order to prevent the router from redownloading a more current firmware update that would recreate my problem, I blocked some Netgear domains (frw-update.netgear.com, updates.netgear.com, and firmwareapi.netgear.com). This unexpectedly had the effect of blocking my browser's access to any and all netgear-based sites, including this community. I'm fact, I'm having to make this post via my cell phone and it's 5G connection until I can figure out how to block firmware updates without also blocking community pages.
CrimpOn
Apr 10, 2026Guru - Experienced User
If these units were purchased as an RBK653 "kit" consisting of one RBR750 and two RBS350, then the current firmware is v7.2.8.2
https://www.netgear.com/support/product/rbk653
(There is newer firmware for the RBR750 router, but that version may not be compatible with the RBS350 satellites)
Jerry9254
Apr 18, 2026Aspirant
Thanks for the feedback, I'll try this this weekend.