NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jerry9254
Apr 10, 2026Aspirant
RBS350 Satellites Won't Connect to RBR750 Router
RBR750 router works fine. Recently neither of my two RBS350 satellites will connect. Router and satellites were factory reset. Reouter's Internet connectivity tested good. Router appears in w...
- Jul 11, 2026
Life got in the way so this is a much overdue update. The solution was to give my laptop a static IP, connect the satellites to my laptop via a USB-to-RJ45 network adapter, and manually load an older firmware update from before my problem started. Once I did that, the satellites loaded up and connected to my router without issue. In order to prevent the router from redownloading a more current firmware update that would recreate my problem, I blocked some Netgear domains (frw-update.netgear.com, updates.netgear.com, and firmwareapi.netgear.com). This unexpectedly had the effect of blocking my browser's access to any and all netgear-based sites, including this community. I'm fact, I'm having to make this post via my cell phone and it's 5G connection until I can figure out how to block firmware updates without also blocking community pages.
Jerry9254
Jul 11, 2026Aspirant
Life got in the way so this is a much overdue update. The solution was to give my laptop a static IP, connect the satellites to my laptop via a USB-to-RJ45 network adapter, and manually load an older firmware update from before my problem started. Once I did that, the satellites loaded up and connected to my router without issue. In order to prevent the router from redownloading a more current firmware update that would recreate my problem, I blocked some Netgear domains (frw-update.netgear.com, updates.netgear.com, and firmwareapi.netgear.com). This unexpectedly had the effect of blocking my browser's access to any and all netgear-based sites, including this community. I'm fact, I'm having to make this post via my cell phone and it's 5G connection until I can figure out how to block firmware updates without also blocking community pages.
FURRYe38
Jul 11, 2026Guru - Experienced User
Odd that blocking those 3 domains also blockes the community. It shouldn't.
There maybe a update check option on the RBRs web page that was implemented back in 2021 time frame where NG finally put in the option to enable or disable FW update check on the RBR. Not sure if this on the 650 series as I never got this series to check out. I know the 750 series and beyond has this UI option.