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Forum Discussion
Jerry9254
Apr 10, 2026Aspirant
RBS350 Satellites Won't Connect to RBR750 Router
RBR750 router works fine. Recently neither of my two RBS350 satellites will connect. Router and satellites were factory reset. Reouter's Internet connectivity tested good. Router appears in w...
- Jul 11, 2026
Life got in the way so this is a much overdue update. The solution was to give my laptop a static IP, connect the satellites to my laptop via a USB-to-RJ45 network adapter, and manually load an older firmware update from before my problem started. Once I did that, the satellites loaded up and connected to my router without issue. In order to prevent the router from redownloading a more current firmware update that would recreate my problem, I blocked some Netgear domains (frw-update.netgear.com, updates.netgear.com, and firmwareapi.netgear.com). This unexpectedly had the effect of blocking my browser's access to any and all netgear-based sites, including this community. I'm fact, I'm having to make this post via my cell phone and it's 5G connection until I can figure out how to block firmware updates without also blocking community pages.
Jerry9254
Jul 11, 2026Aspirant
Life got in the way so this is a much overdue update. The solution was to give my laptop a static IP, connect the satellites to my laptop via a USB-to-RJ45 network adapter, and manually load an older firmware update from before my problem started. Once I did that, the satellites loaded up and connected to my router without issue. In order to prevent the router from redownloading a more current firmware update that would recreate my problem, I blocked some Netgear domains (frw-update.netgear.com, updates.netgear.com, and firmwareapi.netgear.com). This unexpectedly had the effect of blocking my browser's access to any and all netgear-based sites, including this community. I'm fact, I'm having to make this post via my cell phone and it's 5G connection until I can figure out how to block firmware updates without also blocking community pages.
FURRYe38
Jul 12, 2026Guru - Experienced User
Just curious, how are you blocking those 3 domains?
I just set up a different router here and input those to a URL blocking feature of the router that I believe should work to block those domains from access. I'm still able to access the community here and there main site...