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Forum Discussion
RBS750 RESTARTING//Endless flashing white light + Intermittent DC Solid Green/orange/blank/Green
I have an RBR750 and RBS750.
Problem upfront: RBS750 is flashing white and will not connect to router. It appears to be in a constant reboot cycle. The DC light will appear solid green for 1-2 minutes then go orange, blank, then solid green.
Troubleshooting attempts:
- Push and hold reset on both router and satellite for 30-60 seconds.
- Reconfigure "New Orbi System" on Orbi app.
- Attempt to hardwire Computer directly to Satellite to login to browser interface.
- Unsuccessful IP address pull.
- Update firmware through router interface:
- Connect satellite into router and login to browser interface.
- Visually confirm satellite IP address under "attached devices"
- Note: This will intermittently come and go.
- Go to firmware update
- Unsuccessful: Only router shows.
- Update firmware through satellite interface:
- Logins are intermittent with reboots.
- Download RBS750 firmware update
- Unzip
- Upload RBS750-V7.2.6.31.chk to firmware upgrade.
- Unsuccessful
- Update firmware through computer and command prompt
- Hardware Router to Satellite to Computer
- Confirm Satellite IP address
- Command Prompt: tftp -i 10.0.0.7 put RBS750-V7.2.6.31.chk
Are there any other suggestions or fixes other than "Buy new sattelite?"
2 Replies
Avoid using v.31 FW for Orbi AX and AXE systems.
Been too many users posting having problems with it.
v.21 is most stable version of FW.Try this for loading FW on any RBS that won't connect:
Might try a 30-30-30 reset on RBS that you can't seem to get fully connected too.
Revert ANY RBS back to v.21 then downgrade the RBR unit lastly to v.21.Factory reset and setup from scratch with a wired PC and web browser:
Be sure to disable the auto update feature on the RBR to prevent the system from updating back to v.31.
