NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CARIB909's avatar
CARIB909
Follower
Mar 23, 2023

RBS750 will not connect

1. I don't know what group to post in because none of the ones available have a name that reflects the mesh system I have. I don't know that it is a wifi6 router yet. The main router is  RBR750. My satellite is RBS750. Neither of these show up on the list of possible sections. 

 

My problem is that nothing I do will get the satellite to connect to the router. I have pressed the reset button on the satellite for 30 seconds, but nothing happens. The light still flashes white. I moved the satellite close to the router and tried to SYNC, but that doesn't work. I deleted the satellite from the app and tried to add it back with no success. I don't see the satellite to add it.

 

 

2 Replies

  • plemans's avatar
    plemans
    Guru
    Mar 23, 2023

    have you tried hardwiring the satellite into the router? 

    let it set for around 5 minutes while hardwired in and see if it syncs. Check it through the browser and not through the app as well. 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 23, 2023

    What Firmware version is currently loaded?

    Be sure FW is same version as whats loaded on the RBR...

    CARIB909 wrote:

    1. I don't know what group to post in because none of the ones available have a name that reflects the mesh system I have. I don't know that it is a wifi6 router yet. The main router is  RBR750. My satellite is RBS750. Neither of these show up on the list of possible sections. 

     

    My problem is that nothing I do will get the satellite to connect to the router. I have pressed the reset button on the satellite for 30 seconds, but nothing happens. The light still flashes white. I moved the satellite close to the router and tried to SYNC, but that doesn't work. I deleted the satellite from the app and tried to add it back with no success. I don't see the satellite to add it.