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Forum Discussion
atrautman
Jan 05, 2026Tutor
RBS760 satellites browser page "can't be reached"
I'm trying to manually update the satellites (RBS760) for my RBR760 Orbi mesh system. The system is working fine—just want to update the firmware. I can see them both on the Home page of the browser ...
- Jan 05, 2026
And this happens with Firefox or Opera Browsers on Mac?
atrautman wrote:
One other detail... when I attempt to log in directly to the satellite's IP address in a new browser tab, I am asked once again for my username and password. It is after I type this in that I get the "unreachable" message. On some browsers, I don't even get the login opportunity—it just comes up as a blank window (although it does look like there is a quick flash of something in the window before it goes blank).
FURRYe38
Jan 05, 2026Guru - Experienced User
So putting the IP address into the browser for the RBS is getting this message?
Does pinging the RBS IP address in a terminal window result in good ping or failure?
Also try disabling WiFi Private IP address and IP tracking on the iMacs as well.
- atrautmanJan 05, 2026Tutor
Thanks for the suggestion. Pinging works as expected. ("32 packets transmitted, 32 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 2.728/5.024/12.313/2.455 ms").Disabling the tracking features as you described still doesn't do it.
One other detail... when I attempt to log in directly to the satellite's IP address in a new browser tab, I am asked once again for my username and password. It is after I type this in that I get the "unreachable" message. On some browsers, I don't even get the login opportunity—it just comes up as a blank window (although it does look like there is a quick flash of something in the window before it goes blank).
- FURRYe38Jan 05, 2026Guru - Experienced User
And this happens with Firefox or Opera Browsers on Mac?
atrautman wrote:
One other detail... when I attempt to log in directly to the satellite's IP address in a new browser tab, I am asked once again for my username and password. It is after I type this in that I get the "unreachable" message. On some browsers, I don't even get the login opportunity—it just comes up as a blank window (although it does look like there is a quick flash of something in the window before it goes blank).
- atrautmanJan 05, 2026Tutor
I've tried Firefox, Safari and Chrome on the iMacs. I suppose I could give Opera a try...