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Forum Discussion
Solved
RBS760 satellites browser page "can't be reached"
I'm trying to manually update the satellites (RBS760) for my RBR760 Orbi mesh system. The system is working fine—just want to update the firmware. I can see them both on the Home page of the browser ...
And this happens with Firefox or Opera Browsers on Mac?
One other detail... when I attempt to log in directly to the satellite's IP address in a new browser tab, I am asked once again for my username and password. It is after I type this in that I get the "unreachable" message. On some browsers, I don't even get the login opportunity—it just comes up as a blank window (although it does look like there is a quick flash of something in the window before it goes blank).
The reason for asking about firmware on each device is that there is a "situation" with many of the newer Orbi systems where the router and satellite communicate correctly only when they are all on the same firmware version. So, for example, if the router has been updated to newer firmware but the satellites remain on a previous firmware version, "things don't work right." The solution is to temporarily load the previous version on the router. Netgear recommends updating satellites first and the router last, resulting in this scenario:
- Satellites are updated to new firmware. Oops. now they do not communicate correctly with the router. But, this is not a serious problem because....
- Router is updated to new firmware. Now satellites DO communicate correctly with the router. "Nothing to see here."
Thanks for the explanation. Yes, they are all three at the same firmware level.