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Forum Discussion

AstroCat's avatar
Jul 21, 2021

RBS850 losing IP access

After some random time after power cycling I lose the ability to access either of my RBS850s (1 wired, 1 wireless) through IP. The overall system is working.

 

I get this error:

 

This site can’t be reached192.168.1.45 refused to connect.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

 

Any idea why this keep happening?

Thanks.

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

     

    Has a factory reset and setup from scratch been performed since last FW update? 

     

    How are the RBS connected, wireless or wired, too the RBR? 

    • AstroCat's avatar
      AstroCat
      Star

      FW: V3.2.18.223 (beta) on both satellites and the router. 

       

      No, just a power cycle.

       

      1RBS is wired and the other wireless.

       

      We had the Wifi5 version prior to this, same setup, but never encountered this issue.

       

      It is strange because we can access both satellites right after a power cycle, but at some random time after we lose access and get the error.