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Forum Discussion

VerneArase's avatar
VerneArase
Apprentice
Oct 13, 2021

RBS850 Out of Sync error

Lately, whenever I reboot the router my living room satellite comes up "Out of Sync" - I need to go over and power it down and back up to get a "Good" status.

 

This node has been problematic in the past - but it seems that Netgear aggresively resists replacing any equipment.

 

Is this normal? The Pro Support guy seemed to indicate it is.

 

Don't think it happened before 4.3.6.16 - but then again it didn't happen when I first put on this firmware so I don't think it's a software issue.

 

Does this happen to anyone else?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 13, 2021

    Usually a good power OFF of the RBR and RBS takes care of that from what Ive experienced. Or a remove the RBS from the RBRs web page, factory reset the RBS and manually re-sync it. Give it like 5 minutes after it reconnects. 

    • Dd852's avatar
      Dd852
      Luminary
      Oct 13, 2021

      Furrye38's suggestions are precisely what I've done in the past with an out of sync satellite. I had bought the one satellite 850 version, then bought a second satellite and that one has always been a bit problematic. But a factory reset followed by a manual resync seems to have kept it nicely stable.