Rbs850 reboots every time iPhone connects

Question

So I’ve noticed that whenever my iPhone 12 Pro moves from my rbr in the basement to the rbs in the kitchen the rbs completely shuts down and reboots. Any thoughts?

FURRYe38 · Answer

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What iOS is loaded on the iphone?

Mine isn't doing that...

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. I use channel 1 and 40 here.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
Armor, and Set 20/40Mhz Coexistence to 40Mhz only. Change CTS to 2347. Under Advanced Tab/Advanced Settings/Wireless SettingsSave settings and reboot the router and satellite(s). I use 40MHz and CTS 64 here.

Zrb · Answer

3.2.17.12 was happening on earlier firmwares

ios 14.4, it could not be isolated to iPhone, but when I move from the basement living room to upstairs is when it seems to happen and it's usually when I have my iPhone

2800 sq/ft

distance netween satellites is at least 30 ft (long time lurker)

2.4 channel set to 1 to avoid zig bee overlap with Philips hue

5ghz 48

brick house and well spaced neighbors so minimal interference

no armor

20/40 is enabled because it nets me better speed test results over wireless

cts is 2347 on both bands

im not new to Orbis interface or shortcomings I just don't post on forums as a matter of practice

Bonus it seems like it happens when I switch satellites while streaming something

FURRYe38 · Answer

And are RBS using same version of FW as RBR?&nbsp;Has a factory reset and setup from scratch been performed since last FW update?&nbsp;

Zrb · Answer

Clearly I must pass the gate keeping neckbeard.Yes and yes.I’ve read all of your posts and I’m sure you’d want the dispersal pattern of my dogs fart to see if it interfered with the wireless backhaul. Seriously what do you do all day? You have a template that you puke out to the Dullards every time someone says anything around here. I’ve done the diagnostics I’m just throwing it out there. At the end of the day I can hotswap satellites to achieve the end goal that I want.

FURRYe38 · Answer

IF this has been happening on prior versions of FW, possible your system HW is faulty and needs replacing. Something to contact NG support about. The RBS should not do this if any iphone connects.&nbsp;

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Rbs850 reboots every time iPhone connects

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