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msinex's avatar
msinex
Apprentice
Aug 13, 2022
Solved

RBS850 Satellite Won't Reset and in Continuous Reboot

I have a satellite that seems to be in constant reboot (it will flash white lights for a few minutes, then go to solid blue for a few minutes, then go off, only to go back to flashing white about 5-10 minutes later.  This same cycle happens whether I have it in its original location in my house, or in the same room as the router (direct line of sight about a foot away).  I tried to reset it using a paperclip to the reset button, but it doesn't seem to reset as the power LED doesn't change color even if I hold it in for more than 30 seconds.  The front ring light just continuously blinks white during this reset approach.   Anyone else had this issue and found something that worked?  Is my satellite just bricked?

  • Did you try removing the one disconnected RBS from the RBRs web page, reboot the RBR then onces it's back to ready, press the sync button on the RBS and RBS while the RBS is in same room as the RBR? I would turn OFF the other RBS before you do this. 

19 Replies

  • What FW is loaded on the system? Same as RBS as on RBR? 

    Can you connect the RBS via ethernet to the back of the RBR? 

    • msinex's avatar
      msinex
      Apprentice

      Thanks for the response!

       

      Same firmware on router and both satellites.  The other satellite seems to be working just fine.  FW is 4.6.8.2  I actually did have this satellite working on a ethernet connection up in it's typical place, and when it started having issues I took the ethernet out thinking maybe that was the issue.  Now that I have it close to the router I have it off ethernet.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Did you try removing the one disconnected RBS from the RBRs web page, reboot the RBR then onces it's back to ready, press the sync button on the RBS and RBS while the RBS is in same room as the RBR? I would turn OFF the other RBS before you do this.