RBSE960 advertises old SSID network names

Question

Hi,&nbsp;I have updated the guest SSID on our Orbi mesh network. The new SSID appears ok, however the old one continues to show up as well.&nbsp;I have tried several client devices (iPhones, Windows laptops, Macs) - all show the old guest SSID as well as the new SSID.&nbsp;However, when I turn off the satellites in the Orbi mesh (3 x RBSE960s units), the old network SSID name disappears, leaving just the correct guest network SSID. When I turn the satellites back on, the old SSID name reappears.&nbsp;The main router (RBRE960) and the satellites (3 x RBSE960s) are all running the latest firmware:&nbsp;V7.2.6.31.&nbsp;Anyone have any ideas on how to encourage the&nbsp;satellites to stop broadcasting the old SSID?&nbsp;Thanks,Simon.&nbsp;

SimonM99 · Answer

Hi, thanks for your reply!&nbsp;Yes, I can try a factory reset of the satellite(s). I was hoping to avoid something like that, but I guess I might not have a choice.&nbsp;The satellites have a wired backbone to the main router. Perhaps I will try disconnecting them and making it a Wi-Fi backbone in case that helps (granted, I am clutching at straws here...). If it doesn't, I will go with the factory reset option.&nbsp;Has anyone else experienced this issue?&nbsp;I'll post back once I've tried.&nbsp;Cheers,Simon.

plemans · Answer

Try factory resetting the satellite (push and hold reset for 7-15 seconds while powered on).&nbsp;
Then re-sync it to the router and see if that fixes is.&nbsp;

FURRYe38 · Answer

Follow this process:
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2356834/highlight/true#M52575

plemans · Answer

If they're hardwired in, its even easier. Simply factory reset the satellite with the ethernet unplugged. once it reboots, plug it back into the router. It should resync automatically (or mine do)

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RBSE960 advertises old SSID network names

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