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Forum Discussion
'Can't find server' errors with ORBI 753
I’m having some Internet issues with a newly installed Orbi RBK753 system, and haven’t been able to figure out how to solve them. What happens is that I will quite often get a “Safari can’t connect t...
You modem already has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
ATT Modems:
https://www.f0il.com/how-to-arris-bgw210-700-modem-router-with-netgear-xr500-router/
https://community.netgear.com/t5/Orbi/How-do-I-setup-bridge-mode-in-the-ARRIS-BGW210-700/m-p/1875994/highlight/true#M84982
ATT Dumb Switch Method:
https://community.netgear.com/t5/Orbi-AX/Orbi-AX-6000-and-AT-amp-T-fiber-gateway-issue/m-p/1890125/highlight/true#M2756
Thalador wrote:It is on current, 3.2.16.6_1.4.4
at&t arris bgw210 modem.
Way ahead of you. I had an RBR50 prior and already have my AT&T set to passthrough. No double nat here
FURRYe38 wrote:You modem already has a built in router, This would be a double NAT (two router) condition which isn't recommended.
Something to try as well, set the ISP modem back to router mode and change the RBR to AP mode and see if the Can't Find Server messages still appear...
I am having the same problem with a brand new Orbi 753. Every so often following a link will get "server not found". Very intermittment and no pattern to it that I can see, sometimes its at a site I have never visited before, sometimes its a site I was at an hour ago. Once happened checking email via pop (at gmail).
This problem started a day after replacing a TP Link mesh network with the Orbi mesh network. Negear support has not been of much help, suggested diabling WiFi 6 and going to an older firmware version, neither of which helped.What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is Armor enabled?
Has a factory reset and setup from scratch been performed since last FW update?
I fixed my issue by getting an RMA AND more importantly not enabling access control. Once I do it all but hoses the system. Disabled it works 100%