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Forum Discussion
challs
Aug 22, 2025Guide
Orbi RBK 852 Wi-Fi Drop Issue (RBR850/RBS850)
Hi all, I'm having ongoing issues with my brand new Orbi AX6000 (RBK852) system. My place is actually less than half the size of the coverage sq footage (2200 sq ft). But my modem is upstairs and...
challs
Aug 22, 2025Guide
Hi Kevin! Appreciate your response.
Private Relays were already turned off on all iPhones and Macbook already.
When I checked SIP ALG, it was already checked on "Disable SIP ALG". This option was under NAT Filtering and that is checked on "Secured."
Any other tips would be greatly appreciated!!
KevinLiT
Aug 22, 2025NETGEAR Moderator
Hello challs,
Thanks for the prompt response.
If you have a router/modem combo from your internet service provider, you may be experiencing an issue with double NAT. To test this put your Orbi in AP mode then monitor your network for disconnects.
Best,
Kevin
Community Team
- challsAug 22, 2025Guide
No it is just a modem. My ISP is Spectrum and the modem is Hitron EN2251.