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Forum Discussion
Printer Connect
I have a new printer, Epson ET-3958 and an Orbi RBS 760 mesh system.After reading many post, I now know the problem is the printer can only connect at 2.4 but the router wants to connect at 5g. ...
Epson says this printer has "Dual Band" WiFi:
https://cdn.bfldr.com/MWSKON77/at/6j9bpwbbffkf34gfgbgw95kb/70643_ET-3958_Spec_Sheet_Final.pdf
i.e. the router announces, "I support 2.4G and 5G" and the printer says, "fine. connect me to 5G"
A device that supports ONLY 2.4G simply cannot connect to a router at 5G. The only way to force a 2.4G connection is to find a feature in the printer to disable 5G.
My mistake, and misleading information from Epson support. A ethernet cable works great as does when a move a Orbi within 5' of the printer. I suspect I have a printer with a weak WIFI.
I suspect I have a printer with a weak WIFI.
How close is the printer to the satellite? If it is very close (around a foot), then the Orbi's transmitter could be overloading the printer's receiver. This is called "Receiver Desensitivation".
But if this were the cause, then reducing the Orbi signal strength is not a good solution. The signal strength affects the entire mesh, so there are other consequences - satellites getting a poor backhaul connection to the router, and loss of whole house coverage.
