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Forum Discussion
JohnAZ5
Jun 25, 2026Aspirant
Printer Connect
I have a new printer, Epson ET-3958 and an Orbi RBS 760 mesh system.After reading many post, I now know the problem is the printer can only connect at 2.4 but the router wants to connect at 5g. ...
JohnAZ5
Jun 29, 2026Aspirant
My mistake, and misleading information from Epson support. A ethernet cable works great as does when a move a Orbi within 5' of the printer. I suspect I have a printer with a weak WIFI.
StephenB
Jun 30, 2026Guru - Experienced User
JohnAZ5 wrote:I suspect I have a printer with a weak WIFI.
How close is the printer to the satellite? If it is very close (around a foot), then the Orbi's transmitter could be overloading the printer's receiver. This is called "Receiver Desensitivation".
But if this were the cause, then reducing the Orbi signal strength is not a good solution. The signal strength affects the entire mesh, so there are other consequences - satellites getting a poor backhaul connection to the router, and loss of whole house coverage.