NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BB69
Jun 11, 2026Aspirant
RBR760 with firmware v6.3.8.5_1.4.80
Exact same issue here, using RBR760 with firmware v6.3.8.5_1.4.80 terrible muisance!
BB69
Jun 16, 2026Aspirant
Since I installed 6.3.8.11 I have not been able to activate parental controls (with paid subscription !) anymore.
”Activation failed. Please try again later”
Had similar issues before with older firmware, which i was able to work around with factory resets. I have done 4 factory resets now, newly configuring everything from scratch. Also tried uninstalling and reinstalling the app in between. No luck…
Any suggestions on that issue?
Starting to get a little frustrated here…
FURRYe38
Jun 17, 2026Guru - Experienced User
Please make contact with NG support regarding subscription issues. All that is beyond forum help.