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Forum Discussion

BB69's avatar
BB69
Aspirant
Jun 11, 2026

RBR760 with firmware v6.3.8.5_1.4.80

Exact same issue here, using RBR760 with firmware v6.3.8.5_1.4.80 terrible muisance!
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BB69's avatar
BB69
Aspirant
Aug 19, 2026

After spending some more time troubleshooting, I have been able to consistently re-produce the loss of configuration on reboot. It happens when a RBR760 reboot is initiated while any backhaul is in  'config sync' status. I think this should be enough detail for Netgear engineering to re-reproduce this issue and get it fixed in a new firmware release.

 

Any updates, please update your support case regarding this. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 19, 2026

So if the config sync is not the status and status is GOOD, the config remains thru a reboot?

  • BB69's avatar
    BB69
    Aspirant
    Aug 19, 2026

    Correct, if the backhaul status is 'Good' or 'Poor' or 'Disconnected', the router will reboot just fine and come back online with unchanged configuration.