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Forum Discussion
Chuck_M
Jun 12, 2025Mentor
Some error occurred while enabling/disabling remote management
TL/DR: Getting an error message when trying to enable remote access on mobile device using Orbi App: Orbi 850 system in access point mode. There apparently is no place in the Orbi web-bas...
michaelkenward
Jun 13, 2025Guru - Experienced User
Chuck_M wrote:There apparently is no place in the Orbi web-based App to enable or disable remote access. (Why is that!?)
I answered that question from your first message.
Chuck_M wrote:I suppose the software for the 970 is more modernized and they have reestablished this function?
As explained, remote access (management) is dead.
Netgear has changed its naming for the various ways of getting at a network. Another big change over the years has been the rise of Anywhere Access.
Anywhere Access uses an intermediary web connection through MyNetgear to let you get at your devices without the security risks of Remote Management.
Remote Management is now Anywhere Access in the Nighthawk and Orbi apps | Answer | NETGEAR Support
The idea was to avoid confusion. Doesn't seem to have worked.
Chuck_M wrote:Whatever the answer, the remote access of a system in Access ppoint mode (by way of a mobile device) is still very useful to check status/etc.
Anywhere Access, as it is now known, is as good as it gets.
Just another user with time on their hands.
Chuck_M
Jun 13, 2025Mentor
It is the ANYWHERE Access that is generating the error on the 850 that I am speaking of.... when I said remote access, I meant it as a term that refers to the ability provided by Anywhere Access.
Not sure if this changes responses, but trying to enable Anywhere Access throws the errors originally specified in this thread.
- michaelkenwardJun 13, 2025Guru - Experienced User
Chuck_M wrote:
Not sure if this changes responses, but trying to enable Anywhere Access throws the errors originally specified in this thread.
Certainly does. Remote access has a specific meaning in Netgearspeak. It goes nowhere near MyNetgear as an intermediary and dives into your router from afar.
Anywhere Access is enabled by default.
When using the mobile app, there is an option to turn it off:
- Settings
- Anywhere Access
There is no option for that in the GUI.
When you use the app, there are two options. Anywhere Access and Local Access. You should see Local Access as an option when you are connected to the same wifi network as the router. At some stage the app will ask you for the admin login details for the router.
Chuck_M wrote:
The RBR850 pukes when you try to enable that same remote access via the mobile app.
What actually happens when use Local Access to connect the app to the RBR850?
Chuck_M wrote:
I get the error "Some error occurred while enabling/disabling remote management"
As you can see, that message doesn't mean much in the context of Anywhere Access. There is no remote management.
Is the RBR850 registered to the account that you have on the RBR970s?
Just another user with time on their hands.
- Chuck_MJun 14, 2025Mentor
Thanks for your response! I would have edited the original post, but I dont think I have that capability here... or at least I cannot find how to edit it.
When you try and activate the Anywhere Access on the mobile device (iphone) -- a window pops up that says "
"Some error occurred while enabling/disabling remote management".
Have rebooted Orbi as well as Iphone several times.
Orbi 850 is in AP mode -- but this works like a champ on my other two Orbi 970 installs (both in AP mode)
- Chuck_MJun 14, 2025Mentor
Forgot to answer your question: Local access works just fine on cell phone (which you see the image of below). It is just the function of attempting to enable Anywhere Access.
- michaelkenwardJun 14, 2025Guru - Experienced User
Chuck_M wrote:
(which you see the image of below)
Seems to have gone missing.
If you can see Local (should that read Connected Locally?) in the app, then Anywhere Access seems to be working.
This is what I see in Android. (Edited to protect the guilty.)